Privacy Policy
How we collect, use, and protect your information โ including SMS text messaging opt-in.
Last updated: August 30, 2026
1. Introduction
2. Information We Collect
We collect information you provide directly, including your name, phone number, email address, project address, service needed, and any details you share in a request for an estimate. We may also collect standard technical information (such as IP address and device type) when you visit our website.
3. SMS Text Messaging Opt-In & Consent
By providing your mobile phone number and checking the SMS opt-in box, or by texting us at a number we publish, you expressly consent to receive recurring SMS text messages from Deluxe Renovations at the number you provided. Message types may include appointment reminders, estimate updates, project status notifications, follow-ups, and occasional promotional offers related to our remodeling and construction services.
Message frequency: Message frequency varies. You may typically expect 1โ8 messages per month per active project, and fewer when no project is in progress.
Data & rates: Standard message and data rates charged by your mobile carrier may apply. You are responsible for any such charges.
4. How We Use Your Information
We use the information we collect to:
- Respond to estimate requests and answer questions about your project
- Schedule consultations and send appointment reminders
- Send project updates, follow-ups, and service-related notifications via SMS and email
- Provide promotional offers you have opted in to receive
- Improve our services, website, and customer experience
5. How We Share Your Information
We do not sell your personal information. We may share it with service providers who help us operate our business (such as SMS delivery platforms), with subcontractors or trades working on your project to the extent necessary, or when required by law. All third parties are expected to protect your information consistent with this policy.
6. Opting Out of SMS Messages
You may opt out of SMS text messages at any time by replying STOP to any message we send. To opt back in, reply START or sign up again through our website. You can also contact us using the information below to update your communication preferences.
Opting out of SMS does not cancel any contract, scheduled service, or obligation you have with Deluxe Renovations; it only stops further text messages.
7. Help Keywords
Reply HELP at any time for assistance with our SMS program. For further support, contact us using the information below.
8. Data Retention
We retain your information for as long as necessary to provide our services, respond to inquiries, comply with legal obligations, and maintain records of
completed projects. You may request deletion of your personal information at any time, subject to legal record-keeping requirements.
9. Your Privacy Choices
You may review, update, or request deletion of your personal information by contacting us at the information below. You may decline to provide information, though some information is required to schedule an estimate or complete a project.
10. Children's Privacy
Our services and SMS program are not intended for anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy here with an updated date. Continued use of our services or SMS program after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our SMS program, contact us:
- (888) 571-7613
- info@deluxerenotx.com
- www.deluxerenotx.com
Looking for our service terms? Read our Terms of Service.
